Nexus Market Guide & FAQ

To register on Nexus Market, access the official onion link through Tor Browser and click "Create Account." You will set a username, a strong password, and a 6-digit PIN for withdrawals. After registration you will receive a unique mnemonic recovery code — store it offline in a secure place as it is the only way to restore your account. Enable two-factor authentication immediately after your first login for maximum security.

Our advanced multi-signature escrow holds funds in a decentralized smart contract until both parties confirm transaction completion. Payments remain secure in cold storage with time-locked release mechanisms. Our AI-assisted dispute resolution system reviews evidence objectively, with human moderators handling complex cases to ensure fair outcomes within 48 hours.

Navigate to your Wallet page after logging in and select either Bitcoin (BTC) or Monero (XMR). Copy the unique deposit address displayed on screen and send funds from your external wallet. Bitcoin deposits require 2 network confirmations and Monero requires 10 confirmations before the balance appears. We recommend using Monero for enhanced privacy — our built-in converter also lets you swap between BTC and XMR at competitive rates.

After confirming receipt of your order through the "Finalize" button, you will be prompted to rate the transaction from 1 to 5 stars and leave a written review. Honest and detailed reviews help the community identify reliable vendors and improve overall marketplace quality. You can also add photos as proof of quality. Reviews cannot be edited once submitted, so take your time to provide accurate feedback.

Our vendor verification process is comprehensive to ensure marketplace quality. Vendors must pay a non-refundable bond, provide PGP verification, and demonstrate established history from other reputable marketplaces. They undergo a probation period with limited listings and must maintain a 95%+ satisfaction rating. Regular security audits and mystery shopping by our team help maintain high standards across all vendors.

We employ quantum-resistant encryption and zero-knowledge architecture ensuring absolute privacy. No personal data is stored—not even we can access your information. All communications use end-to-end encryption with perfect forward secrecy. Our infrastructure runs on decentralized nodes across multiple jurisdictions for maximum protection.

If you suspect a phishing attempt, immediately close the browser and clear all data. Always verify you're using official Nexus links by checking our PGP signatures. Never enter your credentials on suspicious sites. Report any suspicious activity to our security team through our official channels, and consider changing your password as a precaution.

To enable 2FA, go to your account settings and select "Security Options." Choose your preferred 2FA method (TOTP app or hardware key) and follow the setup instructions. We strongly recommend using a dedicated authenticator app like Authy or Google Authenticator. Never use SMS-based 2FA for maximum security.

PGP (Pretty Good Privacy) is an encryption standard that provides end-to-end encryption for your communications. It ensures that only you and the intended recipient can read your messages. Using PGP with vendors adds an extra layer of security and helps verify the authenticity of communications. We provide detailed tutorials on setting up PGP in our help section.

To make a purchase, browse our marketplace and select the product you want. Click "Buy Now" and follow the checkout process. You'll be prompted to select your payment method (BTC or XMR) and provide any required information. Your payment will be held in escrow until you confirm receipt of your order. Always read the vendor's terms and reviews before purchasing.

If you have a dispute, first try to resolve it directly with the vendor through our messaging system. If that fails, you can open a dispute ticket through our support system. Our moderation team will review all evidence and make a fair decision. Disputes are typically resolved within 48-72 hours. Always keep records of all communications and transactions.

Transaction times vary depending on the product and vendor. Digital products are typically delivered within 24-48 hours, while physical items depend on shipping times. All transactions are protected by our escrow system until you confirm receipt. Vendors are required to provide estimated delivery times in their listings.

Refund policies vary by vendor and are clearly stated in each listing. Most vendors offer refunds for defective or misrepresented products. If you're not satisfied, contact the vendor first to discuss the issue. If you can't reach an agreement, you can open a dispute ticket. Our team will review the case and make a decision based on our terms of service and the vendor's policies.